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FAQ

Orders & Delivery

We send from our offices in New Zealand, Australia and the United Kingdom.

We deliver to Australia, U.S.A, Canada, New Zealand, U.K, U.A.E, France, Germany, Netherlands, R.O. Ireland, Spain, Italy, Austria, Belgium, Luxembourg, Denmark, Czech Republic, Slovakia, Finland, Portugal, Sweden, Poland, Croatia, Hungary, Slovenia, Bulgaria & Greece.

If your country is not showing please contact us for futher informtion.

Yes, once you have placed an order you will receive a confirmation email.

When your order has been packed and is ready to send you will receive another email with tracking details.

Confirmation emails can sometimes go into your Junk/Spam folder but If you have not received one please contact us at info@little-belle.com.

We aim to process order within 1-2 business days after your order has been placed, during busy periods it may take a little longer but we try and get all orders out as quickly as possible!

Please click here for shipping information.

Yes, once your order has been packed and is ready to send you will receive an email with the tracking number.

Tracking details will update once your order has been collected by the courier.

If you need to change an order or delivery details please email us at info@little-belle.com as soon as possible and we will see what we can do!

Returns & Exchanges

Yes, we want you to be 100% happy with your purchase!

We offer a 21 day refund policy, which means you have 21 days to request a return.

For further details please click here.

As soon as we have approved your return the refund will be credited to the original form of payment.

Due to bank processes it may take 5-7 days to show in your account.

For further information please view our returns policy.

As our nightlights are made in small batches that can sell out we are currently unable to process exchanges.

You can return your item to us and place a new order to receive the item of your choice.

The delivery fee is non-refundable for returns.

Product information

Our Unicorn Nightlights and Pink Elfin House Nightlights come with a remote and USB cord. The USB cords can be plugged into any existing USB charger you own.

The nightlights have an auto-off function so they turn off after 1 hour, to disable this function – turn the nightlight on using the button on the base of the light, then turn it off using the remote, and then back on again using the remote.

We make our nightlights in small batch runs and are sometimes limited release pieces.

Our original and favouirte Pink & Gold Fairy House Nightlight can sell out before we have made more, please sign up to the mailing list (via the website) to be notified for details of new batch runs and new releases!

Absolutely! Our nightlights are made with our littlest customers in mind.

Our bulbs are custom made and use low wattage LED bulbs that do not heat so are always safe to touch.

Our nightlights are safety tested for photobiological risk and are exempt from Blue light, UV, and infrared radiation so do not upset important sleep patterns.

The material used in our bulbs and fittings are also fire retardant.

Our Pink Elfin Nightlight and Unicorn Nighlight have the option of a red light settings which make them perfect for baby nurserys. Red based light has a much higher wavelength than white/blue/green light, which research shows does not inhibit melatonin.  The red light is also much loved by parents with middle of the night nappy changes and feeds.

It's not uncommon for children to grow afraid of the dark as they get older. When their brains start to change, they begin to develop an imagination. Nightmares can begin as early as 2 years of age and when nightly fears develop, adding a childrens light could provide some comfort to your child. 

Our magically themed designs help little bring a touch of magical comfort to toddler sleep routines.

Calling upon fairies as children go to sleep at night is a psychologist endorsed method to help them relax into a good night of sleep. Children can talk about their worries as you settle them into bed at night and you can ask a fairy to come and watch over them while they sleep.

Warranty & spare parts

All our lights are covered by a 12 month warranty.

Yes we sell replacement LED lights and remote controls, please contact us at info@little-belle.com for further details.

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